Jens Krueger

ShortShot Support

Help, contact details, and short answers to the most important questions.

Contact
Jens Krueger
Am Duisburger Richtweg 60
47249 Duisburg
Germany

Email: webmaster@jens-krueger.com
Phone: 0203 73868506
Legal notice: www.jens-krueger.com/impressum.html

Frequently asked questions

Where does ShortShot store my images?

The app stores its images separately inside the app instead of adding them to your normal photo library.

What happens when I delete an image?

By default, deleted images stay in the app's trash for one week unless you turn that behavior off in Settings.

Does the app need location access?

Only if you want location-aware recall. Location data helps the app bring back relevant active images when you are near where they were taken.

Why do images appear on Apple Watch?

Active images can sync to a paired Apple Watch so you can check them there quickly as well.

Request support

Email is the fastest way to reach me.

Helpful details
Please include a short description of the issue, your iPhone model, your iOS version, and, if relevant, your Apple Watch model. If the problem is reproducible, a few clear steps are especially helpful.